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Re: Marketo form on Safari

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toanvu
Level 1

Marketo form on Safari

Hello everyone,
I'm encountering an issue with the Marketo form on Safari. After submitting the form, when I reload the page and try to submit a new form, the browser displays a "Welcome back" box (see the attached image below). However, clicking the "Not you?" link doesn't work as expected; it simply reloads the page without displaying a new form. This problem only occurs on Safari, while everything functions correctly on Chrome and Firefox. Does anyone have any ideas or solutions for this issue?
I would greatly appreciate any insights or solutions you might have regarding this problem. Thank you all for your help, and I look forward to receiving further information on how to resolve this issue.
ToanVu.

image (2).png

 

 

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SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo form on Safari

I wasn’t able to reproduce it when you posted, and there haven’t been updates to forms since then.

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3 REPLIES 3
SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo form on Safari

Please link to the page with your form.

toanvu
Level 1

Re: Marketo form on Safari

Thank you for your replication.
This issue no longer occurs, and "Not you" works well on Safari.

SanfordWhiteman
Level 10 - Community Moderator

Re: Marketo form on Safari

I wasn’t able to reproduce it when you posted, and there haven’t been updates to forms since then.