Re: Marketo Customer Engagement

Anonymous
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Marketo Customer Engagement

Hi all!

I am curious when the new nurturing through the customer engagement feature will begin rolling out?

I first saw this at the summit and I recently saw a press release about it. Has anyone been able to use this yet?

Thanks!
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28 REPLIES 28
Anonymous
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Re: Marketo Customer Engagement

Subscribing 🙂
Kimi_Heskett1
Level 9 - Champion Alumni

Re: Marketo Customer Engagement

Was wondering as well. I actually sent Eric Hollebone an email  yesterday to see if he knew too...
Anonymous
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Re: Marketo Customer Engagement

I thought it was going to be this month (June), but I'm looking at the June Release notes and it's not on there!
https://community.marketo.com/MarketoArticle?id=kA050000000LAF8CAO
Anonymous
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Re: Marketo Customer Engagement

I was just told mid-Q3?
Anonymous
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Re: Marketo Customer Engagement

Subscribing
Anonymous
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Re: Marketo Customer Engagement

I've been eagerly awaiting an update on this as well and I believe I was also told June. 

I wasn't at summit -- can anyone describe in a bit more detail what it does/how it will work? 

Can't find any documentation anywhere outside of a basic description. 
Anonymous
Not applicable

Re: Marketo Customer Engagement

Found this press release: http://www.marketo.com/about/news/press-releases/marketo-customer-engagement-launch.php

And this webinar next Tuesday: http://pages2.marketo.com/Engagement-Webinar-Registration-Page.html

Suprised this wasn't communicated more widely to the existing base (at least not to me). Still offers no insight into roll-out date though...
Anonymous
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Re: Marketo Customer Engagement

Hey Justin,

Yes I found that PR too and am registered for the webinar. I'll try and post back if they give out any more release date info on the call!
Brice_Dunwoodie
Level 4

Re: Marketo Customer Engagement

Subscribing.

I feel like Phil lobbed this over the wall a bit early. In the interview he said it would be available on June 14th, as reported here:
http://www.cmswire.com/cms/customer-experience/marketo-debuts-intelligent-targeting-tool-in-wake-of-ipo-021283.php

...however, as we all are noting, the functionality seems not to be out. The Marketo help articles on the topic are indexed by the search engine, but all seem to be generating errors.

Communications here are definitely not clear. Can someone from Product Management please comment?