Marketo and SFDC campaign synch

sameet-shah
Level 1

Marketo and SFDC campaign synch

HI - I was wondering what step I would need to take to synch a marketo programs with SFDC once the campaign is set up in Marketo. I've tried synching with the end goal of creating a like for like campaign in SFDC however getting the error below which make me think we need to explore further.

sameetshah_0-1659372675620.png

Any guidance/advice is appreciated.

1 REPLY 1
Darshil_Shah1
Level 10 - Community Advisor + Adobe Champion

Re: Marketo and SFDC campaign synch

This seems like a permission issue. Does the sync user has apt. rights to access the SFDC campaign object? You can refer this knowledgebase article that discusses a similar issue for troubleshooting - https://nation.marketo.com/t5/knowledgebase/cannot-insert-update-activate-entity/ta-p/251796. The article talks about an error where-in the sync user does not have access to add/view a particular campaign's members, whereas in your case seems like the sync user does not have apt rights to access the campaign object itself.