Re: Marketing Suspended

Geoff_Krajeski1
Level 10 - Champion Alumni

Re: Marketing Suspended

One other question, which is key:

Is an operational email going to be sent to the contacts in the Marketing Suspended list?

Grégoire Michel Scott WilderSanford Whiteman

Pavel_Plachky
Level 5

Re: Marketing Suspended

Hello Geoff,

according to the docs: Make an Email Operational - Marketo Docs - Product Docs , operational emails are sent to leads that have Marketing Suspended set.

Best,

Pavel

Grégoire_Miche2
Level 10

Re: Marketing Suspended

Hi Geoff,

Yes, they will be sent, as well as opt out. Only blacklisted and hard bounces will not be sent the operational emails.

-Greg