Re: Mapping Customer Engagement Points

Sue_Wang
Level 2

Mapping Customer Engagement Points

We engage our customer multiple ways - events, email, nurture, etc. Has anyone tried to use Marketo to map out the engagement points/picture?

Any inputs are welcome!

2 REPLIES 2
Rachel_Noble
Level 9 - Champion Alumni

Re: Mapping Customer Engagement Points

Sue_Wang
Level 2

Re: Mapping Customer Engagement Points

I was able to find a very helpful post by Dan.

https://nation.marketo.com/message/152320#comment-152320

Sounds like there are two ways to view activities of a list of leads:

1. Using power BI via a central database

2. integration between Marketo and Power BI (less likely)

If anyone has any insights on option 1, or point me to a direction to learn more option 1, that will be very helpful.