Managing Target Audience in Email Nurtures

ShreyaResilinc
Level 1

Managing Target Audience in Email Nurtures

Hello Marketo Community, 

I have setup two engagement programs for two different email nurtures. The target audience for both these programs are qualified via daily batch campaigns. The target audience of one program 1 is a subset of the target audience of program 2. Which is why I have suppressed target audience of program 1 from program 2. However, recently both programs received a prospect that qualified for both the programs after their respective batch runs? Please can you help identify the reason for this?

1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Managing Target Audience in Email Nurtures

Not enough to go on here.

 

Please show screenshots of each SC’s Smart List, Flow and Setup and the Activity Log of a person you believe should not have qualified for both.