thanks for the details but I am still facing the same issue. In email editor preview the correct value is displayed but as soon as I open the link from my inbox it is not working.
what does the current code look like?
What is the link that you get in your inbox look like (just to confirm the problem hasn't changed along the way)
Cheers
Jo
#set( $UTM = $lead.encryptedID )
#set( $encryptedValue = $esc.url($UTM))
${encryptedValue}
above is the velocity code and inbox URL start with Domain Name/dcn/Marketo encrypted code
and the preview URL in email editor with specific person(jay00031987@xyz.com) based is http://www.google.com?UTM=niuwtv%2FX6QbChEVV46iplJEmx02eOtwqJzG%2Fnm9fmYouZwADkHr%2BMg%3D%3D
and mktNoTok is being used in the hyperlink.
I'm still getting the correct UTM parameter value in both the email preview and the actual email sent from Marketo.
E-mail preview tab
E-mail in the inbox of a test record
On clicking the CTA from E-mail
Are you adding the "?UTM=" directly in the URL editor in Marketo?
Yup! please refer below image
Also, I see the given example for your URL is not converting + sign in %20 but when we use the velocity token it does. it look like you are not using velocity token in the URL. are you using lead token only in UTM?
It look like same approach is working at your system but in my system I am facing issue. does Adobe support can help to sort this issue?
It look like same approach is working at your system but in my system I am facing issue. does Adobe support can help to sort this issue?
Doubtful (though not impossible) that your system is behaving differently.
Earlier you said you’d added class mktNoTok to the link. You want mktNoTrack.