Making Sure Certain Accounts receive all outgoing emails

[Anonymous]

Hi There,

We have certain employee accounts in the database who, through segmenting or some other variable, are not receiving every email we send out (we have a fairly complex segmentation so this could be any number of issues pertaining to that).

I add these accounts to the logic through a specific "sales team" list, but it seems like they still aren't receiving some items.

My question is this: Is there a way to make sure that a given account receives all outgoing blast emails, regardless of smart logic involved in the send?

Thanks!

Cheyne

[Justin_Cooperm2]

Can you add all the addresses to a static list and include it in every Smart List of all email campaigns?

Also ensure communication limits are appropriate.

[Grégoire_Miche2]

The point about communication limits is very important as you cannot override it unless you override it for all campaign members.

-Greg

[Josh_Hill13]

Keep in mind that all these leads will have to be unsubscribed=F, invalid=F, black listed=F, and not suspended. So if someone leaves the Org and you didn't update the list, Marketo will get the bounce.