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List of Duplicates where one of them is SFDC contact

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Anonymous
Not applicable

List of Duplicates where one of them is SFDC contact

Hi there,

I want to be able to filter out existing duplicates that are SFDC contacts from my nurturing and email sending campaigns.

In order to do that I want to change the possible duplicates list to contain duplicates (let's say by email address), and at least one of the duplicates is a SFDC type contact.

Can anyone think of a way to do this?? If I add in a filter of contact, it only leaves duplicates where both marketo leads are SFDC contacts.

Thanks!

Tamar

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Grégoire_Miche2
Level 10

Re: List of Duplicates where one of them is SFDC contact

Hi Tamar,

Create a smart list with the following fliters:

  • SFDC Type [Person] IS Contact
  • Member of smart list in "Possible Duplicate"

-Greg

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6 REPLIES 6
Grégoire_Miche2
Level 10

Re: List of Duplicates where one of them is SFDC contact

Hi Tamar,

Create a smart list with the following fliters:

  • SFDC Type [Person] IS Contact
  • Member of smart list in "Possible Duplicate"

-Greg

Anonymous
Not applicable

Re: List of Duplicates where one of them is SFDC contact

Thanks so much!

Grégoire_Miche2
Level 10

Re: List of Duplicates where one of them is SFDC contact

Pls mark it as answered, so that it gets out of the radar

-Greg

Tim_Langlois1
Level 4

Re: List of Duplicates where one of them is SFDC contact

Tamar - You can't edit the Possible Duplicates system smart list, but you can make your own smart list. It sounds like the criteria you want is all SFDC Contacts that are duplicate by email address. So the smart list would be two filters: Possible Duplicates: Email Address and SFDC Type is Contact

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Grégoire_Miche2
Level 10

Re: List of Duplicates where one of them is SFDC contact

Hi Tim,

Sorry to say this will only give you the duplicates between 2 contacts, not the contacts that are duplicates with either a lead or a contact.

-Greg

Tim_Langlois1
Level 4

Re: List of Duplicates where one of them is SFDC contact

Gregoire - You're right! I read it as only wanting SFDC Contacts.