Linkedin integration not a Launchpoint option

[Nathan_Lee]

I'm trying to integrate LinkedIn Lead Gen with Marketo, and I'm following the instructions in the support doc. However, I do not see any LinkedIn options in the Launchpoint dropdown. I've scoured the internet for external guides, and they all say "choose LinkedIn from the dropdown." What am I missing?

[Devraj_Grewal]

Nathan,

Try using this documentation:

https://docs.marketo.com/display/public/DOCS/Add+LinkedIn+Matched+Audiences+as+a+LaunchPoint+Service

[Nathan_Lee]

Hi Devraj, thanks for replying. This is the same documentation I was using (matched audiences and lead gen) that tells me to select an existing LinkedIn from the dropdown. All I see when following the doc step #4 is the image in my post.

[Sylvain_Turgeon]

Hi, I have the same problem, someone have a solution?

I’m not able to see the LinkedIn option in the services Launchpoint?

Do I need to contact LinkedIn or Marketo?

Thanks for your help,

[Nathan_Lee]

Hi Sylvain, I ended up putting in a support ticket and was told that my Marketo instance did not have LinkedIn as an integration option. Apparently they added LinkedIn as a partner for all new accounts, and some older accounts did not get that update. Unfortunately their documentation makes it seem like EVERYONE has it free, but you'll need to talk to your account rep about getting it added.

[Sylvain_Turgeon]

Thanks for the info.