Lead Scoring - Triggered after multiple score changes

[Anonymous]

Hey guys,

I have a lead scoring Smart Campaign that changes lead score multiple times in the flow. I also have several Smart Campaigns that will be triggered by the end result score (not triggered from the flow).

E.g.: lead comes in, score goes +2, -5, +10, +5. I have another campaign that's triggered with Score Changed, new score >= 7. How would I set this up to where the second campaign is only triggered once and not twice?

Any help would be appreciated and let me know if I should further clarify.

Thanks!

 

[Josh_Hill13]

Dane,
You can Schedule the campaign to only trigger Once per Lead.

But I'd question why your flow is changing the score like that. The best practice is to keep your score flows to one main criteria that only changes the Score once per trigger.

[Anonymous]

Josh,

Thanks for the response. The flow was set this way prior to my taking over the lead scoring program. As this is demographic scoring (based on lead profile), it's triggered everytime there is a change made in SFDC to evaluate whether score is changed.

As this is a fluid field (e.g. score changes when title is updated), I can't have it trigger once per lead.

I have a long term solution in mind. I'll keep things as is for the time being.

Thanks!