Experience League
Community
Discussions
Ideas
Community Blogs
Community Advisors Page
Marketo User Groups (MUGs)
Support
Marketo Support
Knowledgebase
Measure Support
Product Documentation
Developer Portal
Training
Deutsch
✔
English
✔
Español
✔
Français
✔
日本語
✔
Português
✔
Sign In
Re: lead scoring increase unexplainable
Topic Options
Subscribe to RSS Feed
Mark Topic as New
Mark Topic as Read
Float this Topic for Current User
Bookmark
Subscribe
Printer Friendly Page
Anonymous
Not applicable
05-04-2015
12:55 PM
Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content
05-04-2015
12:55 PM
Could this potentially have to do with someone changing the lead scoring rules which automatically made them jump from 40 to 70 and 180 to 390?
Labels:
Labels:
Lead Management
Tags
(1)
Tags:
marketing activities
All forum topics
Previous Topic
Next Topic
5 REPLIES
5
Sam_Chou1
Level 2
05-04-2015
03:57 PM
Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content
05-04-2015
03:57 PM
Do you know if it has it happened to other leads in the system? If so, it could be related to your lead scoring campaign.
Otherwise, Support can probably help you dive deeper into the activity log.
Anonymous
Not applicable
05-04-2015
03:31 PM
Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content
05-04-2015
03:31 PM
I just checked, and it was never merged
Sam_Chou1
Level 2
05-04-2015
03:23 PM
Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content
05-04-2015
03:23 PM
Sorry I meant the Activity Log.
In the Activity Log, in the search box, just type in "Merge" and you should be able to see if the lead got merged with another record at one point in time.
Anonymous
Not applicable
05-04-2015
02:46 PM
Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content
05-04-2015
02:46 PM
Hi Sam,
How do i check that? I know how to access the activity log
Sam_Chou1
Level 2
05-04-2015
02:30 PM
Mark as New
Bookmark
Subscribe
Mute
Subscribe to RSS Feed
Permalink
Print
Report Inappropriate Content
05-04-2015
02:30 PM
Check to see if the lead was merged in the Activity History. Marketo unfortunately adds the two lead scores together.
Post Reply