We are uploading a list from Excel into Marketo. That process seems to be working correctly; however, when we try to sync these leads from Marketo to a Salesforce Campaign, only 1/4 of the leads upload into our Campaign. Any thoughts as to why all the leads would not be syncing correctly?
Look at one of these leads that does not integrate. Go to its activity log and search for the SFDC sync activities, it will tell you why the lead cannot sync.
Start with missing required info. e.g. company name or last name, plus any custom field that you may have made mandatory
Look at one of these leads that does not integrate. Go to its activity log and search for the SFDC sync activities, it will tell you why the lead cannot sync.
Start with missing required info. e.g. company name or last name, plus any custom field that you may have made mandatory
Thank you for your help Greg! Your recommendation to look at the Activity Log helped me identify the issue. It appears that, in our instance, the Source field can only be written to 1x and the user re-uploaded her list and the new value was not accepted throwing an error. Thanks for setting me on the right track!
.png)