Re: Lead Activity Before Filling out a form

Mikes_Jones
Level 8

Lead Activity Before Filling out a form

Is there anyway to see a lead's history when they were still anonymous?

Example: we have a new lead that filled out a form, and all of her lead activity begins after she filled out the form. Assuming this lead was viewing webpages before she filled out our form and got into our database, is there anyway to track what webpages or activities the lead did prior to registration?

Thanks
Tags (1)
3 REPLIES 3
Matt_Stone2
Level 9

Re: Lead Activity Before Filling out a form

All the history recorded while anonymous should convert over to when the lead becomes known as long as the activity was done while cookied. If the lead browsed your site on a different computer/browser or with cookies disabled/incognito mode and then converted on a form, you wouldn't get any of those details.
Josh_Hill13
Level 10 - Champion Alumni

Re: Lead Activity Before Filling out a form

Yes, if you look at a lead you will often see a history of visiting pages before the form fill out.

It will be hard to pull a smart list on that, however.

You can also look at Is Anonymous=TRUE to look at Anon leads.
Mikes_Jones
Level 8

Re: Lead Activity Before Filling out a form

Thanks, I guess that makes sense. We have a lead that filled out a form and there's absolutely no activity prior to that, thanks for the info Matt and Josh.