It is possible to set-up default From or Reply to Email Addresses?

[Anonymous]

I think I know the answer is still No but I am hoping something may have changed in recent releases. Is it possible to have a default From and Reply to email set up on the template or in basic email creation? 

Thanks,

Dave Koering

[Andy_Varshneya1 · Accepted solution]

Hi Dave,

You can do this in the admin section, under Email. Please note this is on a per user basis, and not a company wide basis, so you will need all of your users to make this same change.

[Anonymous]

I hate to bring this up-- I know your messages were from months ago.  What do you do if the users who are having this issue aren't admin?

[Andy_Varshneya1]

I think you can still access that part of the Admin panel, even if you're not an admin, though I could be wrong because I haven't looked at it from a non-Admin account in 4 years and my memory is a little fuzzy.

If it turns out you can't, you can always follow Josh's trick and use tokens in the programs.

[Josh_Hill13]

What I usually do here is;

• Clonable emails will take whatever email address you used.
• Use My Tokens at the folder level and call it {{my.From Name Default}} and all your templates and program templates use that by default.
• Have a document will ALL acceptable email from names and addresses and when to use them. Distribute that.
• Update everyone's per User default as Andy suggests. But this is something each person has to do.