Re: Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

Anonymous
Not applicable

Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

Starting yesterday I have been having issues with particular Smart Campaign flows not working properly while others work just fine. In one particular program, the "Downloads Asset" smart campaign flow is showing accurate results but the "Clicks Link in Email" flow is not populating any results despite clicking the link.

Anyone else having similar issues?

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5 REPLIES 5
Josh_Hill13
Level 10 - Champion Alumni

Re: Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

Did you try the same smart list as an actual Smart List?

Without a screenshot or a detailed description, I can't help.

Anonymous
Not applicable

Re: Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

I believe I'm facing the same issue, I've outlined my issue with screen shots and a bit more explanation: Getting Leads to Go into the Correct Stream

Dory_Viscoglio
Level 10

Re: Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

Silly question, but are you sure that the link is correct? Nick is outlining a slightly different issue, so it would help to confirm that the link is correct. Also, is it possible that Marketo tracking was removed from that link? If it was, then you won't show any clicks on the link.

Priyank_Joshi3
Level 6

Re: Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

Hi Smantha,

Have you included the correct link?

If link is correct and still it does not works try using

Clicks link in Email

Email is your email

Link Contains www.xyz.com

Hope it works this way.

Thanks

Priyank

Alex_Stanton1
Level 8 - Champion Alumni

Re: Issues with Smart Campaigns not working? i.e. "Clicks Link in Email" will not populate Results

As others have suggested, check that you have the right email and the right link in the smart list. Also check the schedule tab and, if applicable, ensure people can go thought more than once. If the campaign is reacting only to some people and not to others, check on filters.