Issues with New Email Editor and Fragments – Anyone Else Seeing This?

[beth-corby]

We’re in the process of migrating to the new Marketo email editor and running into several major challenges with Fragments. Wondering if others are experiencing the same issues:

• Extra/unwanted code showing up in live emails (not just in draft or preview).

• Editable text blocks only allow the first sentence to be updated.

• Images included in fragments are not linking properly and need to be re-attached.

• Content elements defined as editable are not actually editable in practice.

• Excessive spacing between modules, even when templates are structured cleanly.

• Rendering issues across Outlook, Gmail, and iPhone where spacing and formatting look broken.

Has anyone else encountered these problems, and if so, have you found reliable solutions or workarounds?

[Disha_Goyal6]

Hi @beth-corby, I have tried the fragment in new email editor. In first try, it was showing the editable issues but when I checked again the editable, spacing issue resolved automatically.

Could you please share a design where you are facing issue? I will try to implement the same in my instance and after that, I will share my recommendations and workaround on the same.