issue with Marketo overwriting the subject line with A/B testing

cindya1
Level 1

issue with Marketo overwriting the subject line with A/B testing

During one of our A/B testing based on the subject line, Marketo used the name of the email program instead of one of the subject line defined in the program. I have checked the initial subject line within the email copy and it was not the program name. Is there a bug we need to be aware of?

2 REPLIES 2
Kaitlyn_Simko
Level 4

Re: issue with Marketo overwriting the subject line with A/B testing

I personally have not had this happen, assuming your set up is correct.  Could you post some screenshots of the campaign set up?  Have you checked with support?

Amy_Goldfine
Level 10 - Champion Alumni

Re: issue with Marketo overwriting the subject line with A/B testing

Make sure you don't have any dynamic content on there, you could have a hidden segment with a different subject line

Amy Goldfine
Marketo Champion & Adobe Community Advisor