Is there way to undo a campaign run?

Anonymous
Not applicable

Is there way to undo a campaign run?

Instead of manually having to re-run a reverse campaign, is there a way to undo a campaign that ran on a specific day?
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4 REPLIES 4
Anonymous
Not applicable

Re: Is there way to undo a campaign run?

I don't believe there currently is. This may be a good idea for the product team, although it seems like it can get complicated.
Josh_Hill13
Level 10 - Champion Alumni

Re: Is there way to undo a campaign run?

You cannot "undo" a campaign that has run.

The question is what are you trying to undo? Emails cannot be undone, but you can undo data changes and some other things.

1. Create a new campaign
2. smart list is "Member of Smart Campaign IN "X""
3. Flow - whatever it is you need to undo/redo. Use Choices because you'll probably need to fix that.

You could also just look at the Member list and just select those leads and do a direct flow action. That's only good for a quick data change.
Cheral_Jansen
Level 2

Re: Is there way to undo a campaign run?

Josh, what if the campaign that ran in error changed all lead scores to zero?! How do I return them to what they were before the campaign ran?

Anonymous
Not applicable

Re: Is there way to undo a campaign run?

What if you need to undo a "remove from flow" flow step. is there an add back to flow?