Re: Is it possible to customize the SFDC Contact Activity created by Marketo for Clicked Link in Email

Anonymous
Not applicable

Is it possible to customize the SFDC Contact Activity created by Marketo for Clicked Link in Email

By default, when I enable the Activity sync for Clicked Link in Email, marketo generates a closed activity in the SFDC Contact with Comments field something like...
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It gives the link clicked, email sent by & email body.

We would like to add one more information in it - Email Subject (not the email name which is provided in SFDC Activity Subject)

Is this possible? Is there a way in Marketo where you can customize it?
If not in marketo, I guess it should be possible by a Task Trigger within Salesforce since the email copy is stored in SFDC.

I would like to discuss about other thoughts in this.

Thanks in advance
Vidhya
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Josh_Hill13
Level 10 - Champion Alumni

Re: Is it possible to customize the SFDC Contact Activity created by Marketo for Clicked Link in Email

The best way to do this is to create an Interesting moment which can be customized in many ways.

Right now, there is no way to customize the automatic SFDC Activity Feed.

Another way to do this is to turn OFF the automatic activity feed and instead setup a campaign:

Trigger: Sent Email IS ANY or Sales Email Sent IS ANY

Flow: Add Task [with whatever details and tokens you want]

Activate: Every time.