Invalid Landing Page Domain

Anonymous
Not applicable

Invalid Landing Page Domain

I'm trying to complete my marketo setup, and IT has informed me they've created by CNAME records for my landing page and email.  Now when I go into admin, it says "Invalid Landing Page Domain" and I also get an error for my email CNAME.  My web developer sent me a screenshot of the records, which matches what I was given in my IT configuration protocols.  What's my next step to troubleshooting this?
Tags (1)
3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Invalid Landing Page Domain

You may have to wait 2 to 48 hours for the DNS record to propagate across the world. Until that happens, marketo won't recognize the domain.
Anonymous
Not applicable

Re: Invalid Landing Page Domain

Thanks Josh - it's been about 2 weeks.  I've got them checking to make sure it was put on the external server and not internal.  Wonder if there are any other reasons for the error?
Justin_Cooperm2
Level 10

Re: Invalid Landing Page Domain

Contact support, they can assist you.