Interesting Moment Trigger

[Anonymous]

I'm trying to create tasks in SFDC by using the Interesting Moment Trigger, but it doesn't seem to want to work.

A lead watches a video that creates an interesting moment, and based of the Has Interesting Moment trigger with 'contains' = 'Watched' it should then create a task. It's pretty simple, but obviously not working. Any idea why?

Thanks,

Chris

[SanfordWhiteman]

What trigger isn't working?  Do you see the IM in the Activity Log of the relevant lead?

Posting screenshots of your SC Triggers, Filters, and Flows is always a help.

[Anonymous]

Hi Sanford - I've attached my screen shots. It's pretty simple, yet not working.

I've attached the SL, Flow (which is the task broken into two images), then what you would see in SFDC that should trigger it.

[Grégoire_Miche2]

Hi Chris Kowalczyk ,

On your trigger the constraint is "type contains watched". But you trigger type is Web. So this will never match.

Try this:

-Greg

[Anonymous]

Awesome thanks! I will try that and let you know!

Cheers,

Chris