Hi Kenny - I have 67 leads that are failing the Marketo/SFDC sync. The error message is "INSUFFICIENT_ACCESS_OR_READONLY: insufficient access rights on object id". I have read your post above and did some digging and what I find is Record Type ID (A) is empty for all the records.
The Record Type ID field does have an ID populated (012j0000000W7vlAAC). Are you saying to clear this field out?
Or perhaps I have a different sync issue going on?
That is very likely the issue, but I wouldn't be able to verify it directly.
What's interesting is these errors started the day support updated our sync to look for a SFDC custom flag "don't sync with marketo" to flush out records without an email. I'm going to contact support to see if they can help. Thanks guys for your help.
Yes, I've seen this problem when leads are deleted in SFDC, but not in Marketo and the Record Type ID = Contact. Then the lead is synced back as "SFDC Lead" and it causes a sync error.
A good idea to set this up if Record Type ID is required on the SFDC side or there are validation rules for certain fields.
Hey Kenny or Anyone Else,
I recently started seeing INSUFFICIENT_ACCESS_OR_READONLY: insufficient access rights on object id in my marketo instances. Wondering if you could help troubleshoot using the screenshot below. The SFDC type is contact.
Are you recommending that I clear out the values from the record type id field?
We recently bumped into a series of these issues. access to record ID is one of the reasons, but not the only one possible :
The case were you are trying to sync a SFDC contact or link that is no longer synchronizable (because of a "don't sync to marketo" field) returns another error code.