I want to insert bulk campaigns and leads data into Marketo. And Is there a relation between campaign and lead in Marketo?
Any help is greatly appreciated.
Thank you.
Solved! Go to Solution.
No, not really.
In Marketo: Programs serve several functions
Some people sync the Program to the SFDC Campaign so they are linked, but they aren't necessarily the same at all.
Marketo Smart Campaigns can be inside, or outside, a Program. They are just rules for acting on Leads. They should not be equated to SFDC campaigns.
Hi June,
What are you calling bulk campaign data ?
While you can easily import lead data, It's impossible to import information such as "opened email" or "filled out form" in Marketo.
-Greg
Thank you @Grégoire for your answer.
We want to insert campaigns data from csv file into Marketo like we can do to import a lead data from CSV into Marketo. I want to know how do we associate a campaign with a lead in Marketo. A little detailed explanation would be greatly appreciated. I am little new to Marketo Platform.
Hi June,
You can import leads :
But not in a smart campaign.
The Marketo equivalent to a Marketing campaign is a Program. A (Slmart) Campaign is a workflow.
Now you can use the import to list feature then select all the imported leads and add them to a smart campaign.
These are a little cmplex when you have never been shown, and appear very simple afterwards. I recommend that you take some online (http://learnadmin.marketo.com/LearnerPage.aspx ) or on premise training. It's really worth it in term of reducing the learning curve and avoid many (potentially damageable to you database) errors.
-Greg
We do this all the time for things like event attendees (or any marketing activity that isn't originally captured in Marketo). As long as you have the proper program statuses in place, these imported leads can become members of a program at whichever program status you select upon initial upload. And then once they're members of a program, you can manually progress their status there as well.
Thank you Dan Stevens for your answer. Is there a relation between program and campaign. If I have to put campaigns, programs and leads in hierarchy, Campaigns -> Programs -> Leads (Campaigns will have programs and leads are assigned to programs). I am trying to get lead information from Marketo via REST API, I couldn't find any campaign related information in lead response. I am wondering if there is a relation between the campaign and lead.
Do you mean SFDC Campaigns?
This isn't really the way the system works.
Programs = SFDC Campaigns, but Programs in Marketo have several attributes and behaviors that are not equivalent.
Lead can be Members of a Program and Members of an SFDC Campaign. As Dan and Greg suggest, once imported, you can run a Flow Action or Smart Campaign to use Change Program Status and/or Add to SFDC Campaign to associate the Lead to the right place.
There are some complex ways to do this "more automatically" by using a trigger to listen for an update to Last Campaign Response field, but I think that's risky and takes thes same amount of time.
Programs do not have to be auto synced to SFDC Campaigns, nor do they have to have their leads associated to SFDC Campaigns.
Smart Campaign Membership is NOT the same and is just related to whether or not the lead qualified and processed in that SC.
So be very, very careful with terms here.
Thank you Josh Hill for you detailed reply. One quick clarification, if I compare with SFDC, Program in Marketo is a Parent Campaign and Campaign in Marketo is a Sub-Campaign in SFDC?
I am referring to this link in Programs & Campaigns Section - http://developers.marketo.com/documentation/getting-started/
No, not really.
In Marketo: Programs serve several functions
Some people sync the Program to the SFDC Campaign so they are linked, but they aren't necessarily the same at all.
Marketo Smart Campaigns can be inside, or outside, a Program. They are just rules for acting on Leads. They should not be equated to SFDC campaigns.