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Incorrect Default Value

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Recho
Level 4

Incorrect Default Value

Hi Everyone,

 

Wondering if anyone else have come across the issue- we have a Marketo form using default value set at form level and when form is submitted the default values are translated to french in form fill activity and database. 

 

Default values set at form level are in english and we do not have custom JS or SSJS on landing page.

 

Any insights will be helpful 

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Michael_Florin
Level 10

Re: Incorrect Default Value

We had just encountered a confirmed Firefox bug, where FF translated values when automatic translation in the browser was activated. Could that be your case?

 

https://bugzilla.mozilla.org/show_bug.cgi?id=1919230

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5 REPLIES 5
SanfordWhiteman
Level 10 - Community Moderator

Re: Incorrect Default Value

You need to link to your page. Marketo doesn’t translate values automatically.

Recho
Level 4

Re: Incorrect Default Value

Thank you @SanfordWhiteman  true that but really not sure what to look for as form fill activity (Log) shows the values captured in french wherein values set at form level are in english.

SanfordWhiteman
Level 10 - Community Moderator

Re: Incorrect Default Value

Link to your page and I‘ll tell you why. It’ll turn out you have something running that you forgot about.

Michael_Florin
Level 10

Re: Incorrect Default Value

We had just encountered a confirmed Firefox bug, where FF translated values when automatic translation in the browser was activated. Could that be your case?

 

https://bugzilla.mozilla.org/show_bug.cgi?id=1919230

Recho
Level 4

Re: Incorrect Default Value

Hi @Michael_Florin 

 

Thank you very much for sharing and it seems like this was it. User browser was Mozilla and it happened with only few leads (Timeline seems to match) rest are fine.

 

@SanfordWhiteman  here is the link  to the page just in case .

 

Thank you very much