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Re: Inactivate Form Selections?

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ChristinaZuniga
Level 10 - Champion Alumni

Inactivate Form Selections?

I want to have a form on a landing page that I use throughout the year to let people sign up for meeting dates. As the dates get added, I can include additonal days on my drop down 'event meeting request day', but as the old dates come and go, I want to inactive them so that they don't get deleted from the form, but they aren't visible either.

For example, date ABC is June 1 and DEF is June 30. Now that it's June 2, I want to make ABC invisible without deleting it from the selection. Can I do that? If I delete it from the selection, will it impact my data in any way? I can't find a field that allows me to inactive them. Has anyone else done this without deleting the data?

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SanfordWhiteman
Level 10 - Community Moderator

Re: Inactivate Form Selections?

Deleting an item from the list has no effect on existing data *unless* you also try to prefill the field. Marketo can't pre-select a value that doesn't exist.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Inactivate Form Selections?

Deleting an item from the list has no effect on existing data *unless* you also try to prefill the field. Marketo can't pre-select a value that doesn't exist.

ChristinaZuniga
Level 10 - Champion Alumni

Re: Inactivate Form Selections?

Thanks Sanford Whiteman​! I'm not sure if you're familiar with Aprimo, it's the system I used before Marketo. Their forms were more robust (created a separate object which cut down on the number of custom form fields you created) but the radio button options were tied to an ID on the backend, so if you tried to delete or edit one of the selections, it would update everyone's record that selected that option. You could inactivate them, which was the best practice. Seems like that is not a Marketo problem so I'll just remove them as dates pass.

SanfordWhiteman
Level 10 - Community Moderator

Re: Inactivate Form Selections?

Right, Marketo checkbox/radio/select options are not linked to a fixed picklist (enumeration) in the Person database itself. They're independent.