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In a flow action how do you change the Lead Owner to a token value?

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Nate_Oosterhous
Level 7

In a flow action how do you change the Lead Owner to a token value?

Questions:

In a flow action how do you change the Lead Owner to a token value?

What format does the field used as a token need to be?

What does the field need to be populated with?

  • OwnerId?
  • Owner Email Address?
  • etc
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Nate_Oosterhous
Level 7

Re: In a flow action how do you change the Lead Owner to a token value?

I am working on a Referral campaign and wanted to change the owner of the Referral lead to the same owner as the Referrer.  We have a custom field that we could have used as a token but that flow action does not accept using a token I found out.  We have developed a workaround in Salesforce.  So this is no longer needed.

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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: In a flow action how do you change the Lead Owner to a token value?

Why do you want to do this?

Lead Owner is usually formatted as FIRST NAME LAST NAME

so as long as the result matches a real SFDC User, it may work. It's also possible that field does not accept Tokens.

Nate_Oosterhous
Level 7

Re: In a flow action how do you change the Lead Owner to a token value?

I am working on a Referral campaign and wanted to change the owner of the Referral lead to the same owner as the Referrer.  We have a custom field that we could have used as a token but that flow action does not accept using a token I found out.  We have developed a workaround in Salesforce.  So this is no longer needed.