Images vs no Images in new templates

[Kainelson]

Hi there,

So we recently tested a campaign and saw a huge difference between an email with images vs no images, which we now understand why. However, our team just created new email templates and performed the same test and we noticed that the open/click numbers are nearly identical in the tests. Curious as to why a new email template might have logged the same opens with images vs no images even though we know that images should have a lower open rate typically?

[uditmathur]

Hi @Kainelson ,

There is no thumb rule that 2 different test data will give different results.

But to understand it will be better if you can provide more details on type of A/b test you used.