IMAGE issues

[jennyrahman]

there seems to be a new update the security certificate but the images are not showing unless you change the URL back to http VS https. Any insight would be great.

[SanfordWhiteman]

Can you please provide a sample URL? And are you sure you aren’t seeing this bug: https://nation.marketo.com/t5/product-discussions/design-studio-file-urls-broken-on-new-experience/m...

[jennyrahman]

might be the same issue since our images never had https so maybe now it's just adding the s and I assumed we had security added. Is that an additional cost to have a secure server?

broken link: 

https://pages.pgatourinfo.com/rs/519-WCN-379/images/m2-live-8-25-22.jpg

working link

http://pages.pgatourinfo.com/rs/519-WCN-379/images/m2-live-8-25-22.jpg

[SanfordWhiteman · Accepted solution]

Yes, this is a different issue. Your LP domain is still using the default SSL cert which only supports the wildcard domain *.marketo.com.

You need to open a case and ensure that the domain pages.pgatourinfo.com is explicitly added to your SSL cert.

This won’t be an additional cost as it’s now bundled with all subscriptions.