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Re: If someone is added at separately twice will they run through the nurture stream twice?

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Emma_Malecker
Level 2

Right now, my company is starting up an engagement program and we will be adding people manually to it. If, for some reason, we don't catch a duplicate person (same information) will they go through the nurture stream twice. Let's say we initially add Jane Doe and 4 weeks later she gets into our list again. If we don't catch her, will she start going through the nurture stream again?

Thanks in advance for your help and suggestions!

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JD_Nelson
Level 10 - Community Advisor

as long as the email address matches they will only receive the content once

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3 REPLIES 3
JD_Nelson
Level 10 - Community Advisor

as long as the email address matches they will only receive the content once

Grégoire_Miche2
Level 10

Hi JD,

That might be a little more surprising...

In fact, you will not be able to add the second person to the same stream. It will raise an error:

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-Greg

Emma_Malecker
Level 2

That's what I was thinking. Thank you!