If I want to cap the max behavior score, how can I make sure the lead score also reflects this cap?

Anonymous
Not applicable

If I want to cap the max behavior score, how can I make sure the lead score also reflects this cap?

Let's say I want to have a max behavior score, I can do that with the flow: change score when data value is greater than X.

But how do I make sure those new behaviors don't also affect the lead score?
Tags (1)
2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: If I want to cap the max behavior score, how can I make sure the lead score also reflects this cap?

your behavior flows should only run if the score is under X.
Anonymous
Not applicable

Re: If I want to cap the max behavior score, how can I make sure the lead score also reflects this cap?

I should've asked, what would I do with lead scores that have already taken into account the inflated behavioral scores?