Re: If I migrate web forms to Marketo embed forms, do I have to move the auto-responder?

Anonymous
Not applicable

If I migrate web forms to Marketo embed forms, do I have to move the auto-responder?

I just moved a bunch of SFDC web to lead forms to Marketo embed forms. But now the email auto-responder set up in SFDC isn't firing. I don't see why it wouldn't though. The rule is Campaign Name = XYZ, then send ABC email. I've set up the flow in Marketo to send the lead to the SFDC campaign.

Do I have to move the auto-responder to Marketo, or did I just set something up wrong?

 
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Josh_Hill13
Level 10 - Champion Alumni

Re: If I migrate web forms to Marketo embed forms, do I have to move the auto-responder?

It will work better if you move the auto responder to marketo.

What is the exact rule in SFDC? Maybe the status isn't triggering or the leads aren't getting to SFDC.
Anonymous
Not applicable

Re: If I migrate web forms to Marketo embed forms, do I have to move the auto-responder?

Leads are getting to SFDC. I set up the flow in Marketo to sent to SFDC and can see them in the SFDC campaign.

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This is the auto-response rule in SFDC:

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