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How to updated Email suspended field

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abhilash_M1
Level 2

How to updated Email suspended field

I have a request to update the Email suspended field in Marketo from True to False, I tried to update the field but was disabled.

Can any one guide me how to update the field in Marketo.

Thanks in advance.

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Darrell_Alfons2
Level 10 - Champion Alumni

Re: How to updated Email suspended field

5 REPLIES 5
Darrell_Alfons2
Level 10 - Champion Alumni

Re: How to updated Email suspended field

abhilash_M1
Level 2

Re: How to updated Email suspended field

Darrell- Thank you very much for your reply.

Kevin_McMahon1
Level 5

Re: How to updated Email suspended field

It's one of Marketo's more confusing fields, but basically refer the the Email Suspended At field. If that date/time is longer than 24 hours ago, then the lead is not in fact email suspended, regardless of what the email suspended field says.

abhilash_M1
Level 2

Re: How to updated Email suspended field

Kevin - Thankyou, this information is helpful.

Kevin_McMahon1
Level 5

Re: How to updated Email suspended field

You're welcome!