How to updated Email suspended field

[abhilash_M1]

I have a request to update the Email suspended field in Marketo from True to False, I tried to update the field but was disabled.

Can any one guide me how to update the field in Marketo.

Thanks in advance.

[Darrell_Alfons2 · Accepted solution]

Abhilash,

You cannot. Please see here: How the Email Suspended field works 

[abhilash_M1]

Darrell- Thank you very much for your reply.

[Kevin_McMahon1]

It's one of Marketo's more confusing fields, but basically refer the the Email Suspended At field. If that date/time is longer than 24 hours ago, then the lead is not in fact email suspended, regardless of what the email suspended field says.

[abhilash_M1]

Kevin - Thankyou, this information is helpful.

[Kevin_McMahon1]

You're welcome!