Re: How to assign an email to the lead owner in Salesforce that's sent from Marketo to show up in Activity History?

Anonymous
Not applicable

How to assign an email to the lead owner in Salesforce that's sent from Marketo to show up in Activity History?

We have a program in Marketo that once the value changed in salesforce it shoots out an email. That email needs to be shown in Salesfoce in activity history which it does. However, it always shows as it was assigned to SFDC admin instead of the lead owner. How can we fix that?

 
Tags (1)
2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: How to assign an email to the lead owner in Salesforce that's sent from Marketo to show up in Activity History?

Check your flow step to see whom it is being assigned to. Activities cannot be assigned to a Queue.
Anonymous
Not applicable

Re: How to assign an email to the lead owner in Salesforce that's sent from Marketo to show up in Activity History?

Yeah, anytime you have a flow action that fires an email and you're syncing activities over to SFDC, it's always going to show up under the user account from which the sync was built. I don't know of any way to avoid this, unfortunately. The only thing I can think of doing is using a flow step to create a separate task which is assigned to the lead owner.