How long: new Smart List to be visible to Member of Smart List

Anonymous · ‎04-02-2013

I created a new smart list, the lead count is low, but it's still not visible in the Member of Smart List filter after 15 minutes. How long does it usually take for a Smart List to be visible to that filter?

Josh_Hill13 · ‎04-02-2013

Should be instantaneous. Try closing the tab and then reopen the campaign in a new tab. Occasionally I've had issues with that. Usually clicking on Flow and then back to Smart list works.

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Anonymous · ‎04-03-2013

I have been having this problem quite a bit...the only way I can get it to recognize is to re-login to Marketo. It's annoying. (it used to be instantaneous)

Anonymous · ‎04-02-2013

A couple hours later, it worked..... kind of. The smart list is visible now. However, the parent smart list is not coming up with any leads. So I'm guessing it's another MKTO system issue.

Kimi_Heskett1 · ‎04-02-2013

I agree with Josh, should be instant. I'd close, open and try again. If not I'd log a support case.

Josh_Hill13 · ‎04-02-2013

Should be instantaneous. Try closing the tab and then reopen the campaign in a new tab. Occasionally I've had issues with that. Usually clicking on Flow and then back to Smart list works.