As Steve Lucas said in his recent blog "...Now more than ever, the only way to win the heart and mind of your customer is to consistently deliver authentic and personalized experiences..."
How do you show love to your customers and win their hearts and minds? Share your thoughts & ideas with The Marketing Nation.
We have an internal online store that allows employees to order items to show that extra wow factor. Some of the items we have are toy guns for fun and massagers for stressed out customers. They seem to love it!
From a marketing perspective, we show love to our customers with generous referral incentives if they send us referrals as well as promote their companies via case studies.