How do I restrict certain salesforce contacts from syncing to Marketo based on record type?

[Anonymous]

We are running into an issue where we do not want contacts of a certain record type syncing to Marketo anymore. Since they are already in there, how do we prevent further contacts of this type from syncing? Should I disable view from the record type, or is there an easier way?

[Anonymous]

You can use the SFDC feature, 'Stop Marketo Sync'. While in SF, go into the record. Under the 'Lead Detail' section you can check off 'Stop Marketo Sync'. 

Mindy

[Anonymous]

Hi Mindy,

It's not a speicifc record per se, it's that I want to stop all contacts with that record type from syncing. How would I do that?

[Ethan_Hutcheson]

I think that you can do this by updating in SFDC the profile of the account that Marketo uses to sync/login with SFDC.

[Anonymous]

You will need to adjust your sharing settings. Follow the directions in this video: https://community.marketo.com/MarketoSFDCSyncProfile

If you need to revisit your sync user profile setup, check out this article: https://community.marketo.com/MarketoTutorial?id=kA250000000Kz5rCAC#set-profile-permissions

Hope that helps!

[Anonymous]

A possible way would be to delete the contacts in question from Marketo as well - that way, you'll still have them in SFDC, but there is no Marketo record to sync them to.