How do I define the email address I want a Form to send to?

[Dave_Palmer]

Drawing a blank in designing a new form.  How/where do I define the email address I want submissions to be sent to?

Thanks,

Dave Palmer

Simpay

[Ankit_Dua]

If I am understanding it correctly, you want to notify a user as soon as someone submits the form?

[Dave_Palmer]

Hello Ankit. When the Form “submit” button is clicked, I need it to go to a group email address at our company. This email address is not a Marketo User.

Does this clear up my situation, Ankit?

Thank you.

Dave Palmer

[Ankit_Dua · Accepted solution]

You can create alerts for the same.

The campaign can say " Fills out form" on landing page " Name of the landing page" and in flow you can send an alert to the users ( You can define the list of the email addresses here)

Thanks

[Dave_Palmer]

Ah! That’s right! I remember now. Thanks so much, Ankit!

Dave Palmer

[Pierre_Flovie1]

Dave, remember that group email don't work in Marketo. You will need to add every member in the group email individually in the send alert to other emails as above. Aslo, if you dont want the email to go to the sales owner set it to none. Cheers

[SanfordWhiteman]

What do you mean by "group email don't work" exactly?

You can send to a distribution/mailing list from Marketo (not one internal to your company, of course).

[Pierre_Flovie1]

Yes this is what I mean not  an internal list

[SanfordWhiteman]

True, if it something doesn't have a public mailbox you can't send to it.

I just want to avoid confusion because you very much can send to distribution lists from Marketo -- as in, you technically can, even though you shouldn't, so the system will not stop you. And this is bad if you're sending non-operational emails (not alerts) as one person can unsubscribe the whole group.

[Pierre_Flovie1]

Thanks for the information! Have a great week end