How do I change a list's MQL score? For some reason, we uploaded a list and it scored everyone a 50. I need to change this back. Should we delete the list and start again?

[Anonymous]

We uploaded a lead list and suddenly it scored every contact in the list at a 50.  I don't know why this happened, as it never has done it before.  Two questions.  Should we just delete the list and start again, or is there a way to "re-score" the contacts back to either a zero or whatever their demographic score would be?

Thanks!

Penn

[Josh_Hill13 · Accepted solution]

• Did you add this list to a program status? There's probably a score trigger listening for that. Or possibly an Added to List score.
• Check your scoring programs and check the Activity Log of a lead.
• The List itself will not do anything. You can delete the static list, however, the leads are still there.
• It is almost never necessary to delete a lead.
• Pull the list member tab and then Select All>Use Change Score: Behavior Score and either use -50 or set the score to what you want (=0).