How can we use Append Data to a Field.

[Anonymous]

How can we use Append Data to a Field. @

[SanfordWhiteman]

Use Change Data Value, include the current value as a token in the New Value box.

   My Field  → {{lead.My Field}} new data

[Anonymous]

Please help me to understand more clearly, have confusion that how it will work

[SanfordWhiteman · Accepted solution]

The new value consists of

• the existing value (using token syntax {{lead.Name of Your Field Here}}, which Marketo will replace with the current value)
• whatever additional text you want to put before or after the existing value

What doesn't make sense? Have you tried it?

[Anonymous]

I have created a token in a program.

Than in smart campaign flow, changed its data value, but when i am preview my email its still showing default value, which i put in token at the creation time.

[SanfordWhiteman]

You can't change program-level {{my.tokens}} in flows... nor should you want to.

Please state what you're trying to do at a business level, as this conjectured technical implementation is impossible.

[Anonymous]

thanks for your help, its done

[Anonymous]

Please help me to understand more clearly, have confusion that how it will work

[Sydney_Frusteri]

I had this issue. I had a Marketing Comments field that would continually get overwritten and I wanted to maintain the historical data for our SFDC records. I also wanted to include the date of the new information. To solve this I created a second field and used a trigger flow step and global tokens.

Fields used:

Original field: Marketing Comments

New field: Form Field Marketing Comments.

Flow steps: If "Data value change" is (form field marketing comments) then update (Marketing comments) to: {{system.date}} {{Lead.Form Field Marketing Comments}} | {{Lead. Marketing Comments}}

What this does is it keeps the original data in the field Marketing Comments with the lead token {{lead.Marketing Comments}} and appends the new information in the field Form Field Marketing Comments via the lead token {{lead.Form Field Marketing Comments}}. An example of the format of the updated field would look like:

   July 30, 2018 Requesting quote for ABC in quantity 123 | February 17, 2018 Please provide additional information for your widget | December 5, 2017 I would like to get lead time on item Y.

Does that make sense?

[SanfordWhiteman]

You'll find those history fields are easier to read if you use a line break token instead of a pipe.