Having 2 emails

Anonymous
Not applicable

Having 2 emails

I have Leads/Contacts that have 2 email addresses. We have a field in the Contact for an alternate email. I was under the impression that Marketo can only look at the primary email when looking for duplicates. Is there any way to look at both emails when they come through the web form so it does not create the duplicate Lead?
 
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Josh_Hill13
Level 10 - Champion Alumni

Re: Having 2 emails

Not out of the box. You might be able to engineer a jquery to do this.
SanfordWhiteman
Level 10 - Community Moderator

Re: Having 2 emails

Even with robust help from JavaScript I can't see a way to do this.  There's no way to only "peek" at the lead database using Forms 2.0 API: once you post data at all, a lead is either updated or created. Can do crazy stuff before posting, but not so much after.

So despite my usual confidence, I'd say "no" here as well.

You could write an interstitial proxy layer on your server (thus not using Mkto forms anymore) that uses API calls to accomplish this. I don't advise it.