Has Anyone Used Crazy Egg For Web Analytics

[Anonymous]

Has Anyone Used Crazy Egg For Web Analytics? The tool provides visual heat maps that show how people interact with your site.

I am curious if anyone can tell me how it compares to Google Analytics. My assumption is that is is far less robust than Google Analytics, but I am wondering if there is a value to having both tools. If we have GA, is there a value to also purchasing Crazy Egg? Can Crazy Egg do anything that GA does not, or does it provide information in a way that GA cannot?

Thanks!

[Anonymous]

I use Crazy Egg to analyze the usage of a page's layout. In my experience, the reporting is less than user-friendly (multi-page PDFs rather than data tables) when it comes to analyzing the data. Google's data is a must-have, in my opinion. Reporting is WAY more robust in GA. Both tools have merit though. CrazyEgg is great if you want to know how users are interacting with a page, where they are clicking, what device they are accessing your site with, what browser, etc - as a visual rather than as a data table. Here is a link to a CrazyEgg report that I did on my website home page a while ago. It will give you an idea of the type of information you get from CrazyEgg. Dropbox - Red Lion Connect. Monitor. Control., 12-1-2015 I hope this helps!. If not, feel free to reach out to me directly.

[Anonymous]

Thanks so much Jennifer! This is very, very helpful.

With this in mind, do you recommend CrazyEgg? Clearly GA is much more robust, but did crazyEgg provide anything that GA cannot?

I was recently told that GA does provide heat maps/visuals (I was unaware of this), so I am curious if (A) this is true; (B) how the visual heat maps in CrazyEgg compare visuals in GA.

[Anonymous · Accepted solution]

I use the Google Chrome extension for taking a quick look at how a page is being used but it doesn't provide reporting (that I can find, anyway) and it's not nearly as comprehensive as CrazyEgg. If you want to analyze usage of individual page elements, CrazyEgg is the better option, in my opinion.

[Anonymous]

Got it, thank you Jennifer!