GoToWebinar Registration Errors

[Sam_Chou1]

Sanity check - I thought I used to see "Registration Error" in the Program Summary tab under Members by Program Status.

I'm not seeing it anymore - wondering if it's been deprecated or if any of you still see it in your programs? I realized 1 hr before my webinar start that I had 10 reg errors I needed to rectify. Immediately set up a reg alert system after that.

[Abaran]

Hi everyone

I have created a smart campaign that looks for registration errors. It then sends me a email to let me know there is an issue with the registrations so I can check each lead to see where the errors comes from and then manually move the lead forward to registered status.

• Smart list
  • Program is = your webinar programs you want to monitor
  • new status = Registration error
• Flow
  • Send alert to your email address

In addition, because I get registration errors, I check LaunchPoint as well to make sure the credentials are still working.

Hope thi helps

Axe