gotowebinar integration issue

[Anonymous]

Hi,

I'm looking at the guide to install the GoToWebinar adapter but it's not making sense and I need help. 
I'm in admin- launchpoint- new service
the only service option that's populating is "custom" & the "API only user" does not get populated at all so I can't create the service. 

Going back to the installation guide, the steps look completely different from what I'm seeing making me wonder if I'm even in the right section.
 

[Anonymous]

Do you know what subscription type you have?  If not, under help at the top right of your screen, select Subscription info.

[Hunter_Meek]

Cheryl - I'm having this same issue. We have Dialog edition. The only options in my LaunchPoint add new service drop-down are "Custom" "Facebook" and "Google AdWords". I need to add GoToWebinar but it just isn't there.

[Anonymous]

Dialog Edition

[Anonymous · Accepted solution]

There was a configuration issue that I have fixed.  Please give it a try and let me know.

[Anonymous]

Hi Cheryl,

I'm having the same issue trying to set-up a new launch point service API access. Are you able to assist me in fixing this?

Thanks!

Annie

[Anonymous]

Hi Cheryl,

Yes that seems to have fixed it.

Thanks,

Elihn