Re: Gmail Insights Plugin Install

Daniel_Carroll3
Level 1

Gmail Insights Plugin Install

Can anyone tell me if I am missing something with the setup of the Marketo Gmail/Chrome Insights Plugin. Am I right that all that is required for setup is to issue the license per user, setup the Chrome extension and both the Chrome Extension AND Gmail functionality should work described here - Using Marketo Insights for Google Chrome - Marketo Docs - Product Docs

Following the install, I get it verified in Marketo Admin but nothing appearing in Gmail and the chrome extension gives me a message "It's like a Desert in here".

Seems to be a step missing, but there is no other info available, the missing step I would think would be some sort of authentication of the Gmail account as per what is done for Outlook - MSI Plugin - Marketo Docs - Product Docs  but does't appear to be anything of reference.

Any help would be great.

1 REPLY 1
Josh_Hill13
Level 10 - Champion Alumni

Re: Gmail Insights Plugin Install

Pretty sure you need to send the license into the gmail account and then the gmail side plugin installs.