Forms suddenly not working

[Anonymous]

Having a similar experience to the issue noted here:  https://community.marketo.com/MarketoDiscussionDetail?id=90650000000PrnEAAS&refURL=https%3A%2F%2Fcom... where our forms have stopped working. They fill out the form, hit submit and go nowhere. Not to the thank you page or anywhere else. The data put in the form is not recorded - no record of the form being filled out. But unlike the case above, it is not an embedded form on another .com site, these forms are all on our standard Marketo templates. And unlike the case above, there is no custom script that we have put in. Any script is Marketo's...

Any thoughts as to why this is happening?

Examples:
http://opcomm.corning.com/Request-Fast-Track-MACs-support.html
http://opcomm.corning.com/1-PersonalDCWebinar.html
http://opcomm.corning.com/EnterpriseVideoDatabaseTool.html

They also use different templates (the first two use the same landing page template, the third uses a different landing page template).

[Dory_Viscoglio]

Hi Michaela, I just tested your links and they all took me to thank you pages. Sorry for the testing record!

[Anonymous]

Very interesting...maybe my computer is evil. Except we have seen a drop in our form fill outs and others are seeing this same phenomenon internally. May I ask which browser you are using?

(And thank you for the testing!!)

[Amy_Lepre · Accepted solution]

I also got to the TY page (I only tested the first LP).

I am on a MacBook Pro using Chrome. I can also try it on a Windows machine if you need me to. 

Have you contacted support?

[Anonymous]

Thanks, everyone! I think it is an issue with our computers/network versus the forms. I've gone outside the network to independent computers and like you've experienced, it works fine. Windows, Chrome and Safari all good. Just not when you're on our computers. 😉 Time to call our IT department.