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Re: Forms 2.0 : embedded forms do not prefill ?

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Anonymous
Not applicable
I've just tried to implement new forms on my domain. Works great. Thus I could switch all my forms and stop doing the "iframe" workarounds.
One major issue I don't succeed in fixing : pre-fill does not seem to work / fields do not populate with my lead details.

Anyone can help with this ?

Thanks all. Love you.
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1 ACCEPTED SOLUTION
Justin_Cooperm2
Level 10

Here is the product team's official stance on this:

For pre-fill to work on embedded forms, it requires a publicly accessible API that retrieves lead information, which can include personally identifiable information such as email addresses, mailing addresses, names, and phone numbers.  For us to make enable pre-fill on embedded forms in a responsible manner, we need to make certain that the API is created in such a way that it’s acceptably protected from brute force attacks that could allow an attacker to retrieve information about all leads by guessing Marketo cookie values, as well as making certain that the API doesn’t expose leads to XSS (cross-site script) attacks that could be used by an attacker to steal a lead’s info when they visit the attacker’s site. These issues doesn't exist when the form is on a Marketo landing page because we process the content of the page on our servers and there is no API exposed publicly.

This is 100% on our roadmap and we know how much customers would like this...it just requires a very thorough review by our internal security team. I plan to work on this next year.

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64 REPLIES 64
Grégoire_Miche2
Level 10

Have a good night!

Grégoire_Miche2
Level 10

Any link to it ?

Grégoire_Miche2
Level 10

And BTW, I like the change you made to your blog design

Alisa_Baum
Level 1

OK it's next year. Any ETA on the functionality?

Mel_Dadoly
Level 4

Prefill is not supported on embedded forms. This was a decision made when forms 2.0 was implemented.

There is a blog on a developer site about how to make prefill work with embedded forms:

http://developers.marketo.com/blog/external-page-prefill/

Additionally, I recommend you call go vote and comment on this idea to bring it back to people's attention:

Michael_Donoghu
Level 1
+1 on this one
Anonymous
Not applicable

++++++++1

I honestly thought this was a feature and just got a nasty surprise.

Hoping I'm still doing something wrong and have missed a product announcement that it does now indeed work as we all want it to.

Mike_Reynolds2
Level 10

Farser,

Prefill on forms embedded on an external site is not allowed generally as a security measure. You can get around it, and the developer's blog article here shows how to manually do this: http://developers.marketo.com/blog/external-page-prefill/ I can't speak for the Product team, but I doubt this functionality will be enabled by default. Progressive profiling will work, but prefill will not unless you manually enable it with the steps in that blog article

Michael_Donoghu
Level 1

The link in the post is not working.

Regards,

-Mike

SanfordWhiteman
Level 10 - Community Moderator

Please read my comment here about the API-based prefill method.

Mike_Reynolds2
Level 10

Not sure why that wouldn't work. Let me try again without the hyperlink http added:

developers.marketo.com/blog/external-page-prefill

Anonymous
Not applicable
Vote up this idea to get it more attention. Although I notice they added the "We Like It!" status, it only has 34 votes at present. To Marketo's credit, they definitely do fast-track popular Ideas. Let's get this into the 200's at least.

https://community.marketo.com/MarketoIdeaDetail?id=08750000000JkFEAA0
Anonymous
Not applicable
Hi guys! Does anyone know if this has been fixed yet?
Anonymous
Not applicable
+1 on prefill for embedded forms. Would love to have an update on this!
Elliott_Lowe1
Level 9 - Champion Alumni
We need this as well.  I think MArketo needs it too as they appear to still be using form 1.0 for requesting premium content on their website.
Anonymous
Not applicable
+1 here as well! There's no reason not to allow this; it's more of a situation of not preventing it rather than enabling it; the munchkin code is present, and it's allowing PP, so this should be simple. Need it!
Dan_Stevens_
Level 10 - Champion Alumni
We're moving from iframe landing pages to using embedded forms when we migrate our site to Sitecore in September.  It would be great if Marketo can chime in here with an update on proper progressive profiling (if the issue still exists that Jan raised earlier up in this thread) and pre-population of known user data.
Scott_Dubnoff1
Level 1
+1 We would love to have this!
Eric_Orton
Level 1
+1  Need it yesterday!
Anonymous
Not applicable
+1 Would love to have this implemented
Anonymous
Not applicable
Marketo Staffers, any update on this?

Cheers,
Bec