Re: Formating: Need help

Anonymous
Not applicable

Formating: Need help

Having issues with fonts in a newsletter (Fonts change, size changes, view is not the same, issues across email clients). Seeking assistance to fix - gratis or service. It is urgent.

Tags (2)
8 REPLIES 8
Anonymous
Not applicable

Re: Formating: Need help

Moved to the Products and Support​ section where someone should be help to help you right away. You might want to provide more info on what you are trying to do.

Ravi_Ansal2
Level 6

Re: Formating: Need help

Hi Sean,

You have provide the code so that we can find the issue.

Anonymous
Not applicable

Re: Formating: Need help

Hi Ravi,

I'm part of Sean's team. Here's the main section of the code we're having trouble with:

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

<!-- Header -->

<!--<table width="100%" border="0" cellspacing="0" cellpadding="0">

  <tr>

    <td><img src="http://info.tcs.com/rs/tcs/images/Accenture-mast.gif" alt="TATA" />

</td>

  </tr>

</table>

-->

<table width="100%" border="0" cellspacing="0" cellpadding="0">

  <tr>

    <td>

<div id="imageblock" class="mktEditable"><img id="banner" src="http://info.tcs.com/rs/120-PTN-868/images/Vantage-Point-March-eDM-header.jpg"border="0" /></div></td>

    </td>

  </tr>

</table>

<!-- Body -->

<table bgcolor="#ffffff" width="100%" border="0" align="left"cellspacing="0" cellpadding="5" style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:center;">

  <tr>

<td valign="top" width="170" bgcolor="#e6e3e1" border="0" align="left" cellspacing="0" cellpadding="5"style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

<table width="100%"bgcolor=#75d0f4>

<tr>

<td valign="top" align left style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

<div id="textblock" class="mktEditable"></br>lorem ipsum. In suscipit feugiat quam non vestibulum. </br>Donec quis sapien non orci tempus eleifend eget id lacus. </br>Nullam id tortor vel est mattis interdum.

</div>

</td>

</tr>

</table>

<div id="textblock1" class="mktEditable">

</br>In suscipit feugiat quam non vestibulum.</br> Donec quis sapien non orci tempus eleifend eget id lacus. </br>Nullam id tortor vel est mattis interdum. </br>Proin aliquet nisi vel massa convallis quis venenatis felis luctus.</br>  <br /><br /><br />

</div>

    <td valign="top"  align="left" cellspacing="0" cellpadding="0">

    <div id="textblock2" class="mktEditable">

    <span style="font-size:12px;"></br>Dear {{lead.First Name:default=friend}}</span><br /><br />In suscipit feugiat quam non vestibulum. Donec quis sapien non orci tempus eleifend eget id lacus.</br> Nullam id tortor vel est mattis interdum. Proin aliquet nisi vel massa convallis quis venenatis felis luctus. </br>Praesent non mi tortor, vitae sodales mauris. Sed mollis pretium vulputate. </br>

<br /> Cras facilisis lectus quis ligula sodales euismod eget non sapien. Nunc tempus adipiscing nunc, in semper massa lobortis sed. </br>

</br>In suscipit feugiat quam non vestibulum.

    </td>

  </tr>

</table>

<!--Footer1-->

<table width="100%" bgcolor=#58585a align="center"  border="0" cellspacing="0" cellpadding="0" style="font-family:Arial, Helvetica, sans-serif; font-size:12px; color:#000000; text-align:center;">

<tr>

<td valign="top" width="600" border="0">

<div id="footerblock1" class="mktEditable"style="font-family:verdana,arial,helvetica,sans-serif;"></br>

    <span class="copyright">&copy; 2015 ABC Limited. All Rights Reserved<br />

This email was sent by: ABC | 60 Anson Road  <br />

|#18 01 | Singapore | 079914 | Singapore

<br /> Please <a href=" ............."style="color:#007AC2;">click here</a> to visit our subscription centre and update your preferences

</span><br /><br />

</div>

<!--End Footer-->

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Any idea what the issue(s) is?

Thanks.

Anonymous
Not applicable

Re: Formating: Need help

Hey all,

Try to assign the css for the font directly inline to the <body> tag. That is the only thing that has worked for me across most browsers.

Anonymous
Not applicable

Re: Formating: Need help

Thanks Luke!

Ravi_Ansal2
Level 6

Re: Formating: Need help

Hi There,

I have corrected the code

Hope it works the font family is Verdana and font size is 9 i have test it on outlook and gmail as well.

<!--<table width="100%" border="0" cellspacing="0" cellpadding="0">

  <tr>

    <td><img src="http://info.tcs.com/rs/tcs/images/Accenture-mast.gif" alt="TATA" />

</td>

  </tr>

</table>

--><div>

<table width="100%" border="0" cellspacing="0" cellpadding="0">

  <tr>

    <td>

<div id="imageblock" class="mktEditable"><img id="banner" src="http://info.tcs.com/rs/120-PTN-868/images/Vantage-Point-March-eDM-header.jpg"border="0" /></div></td>

   

  </tr>

</table></div>

<!-- Body --><div>

<table bgcolor="#ffffff" width="100%" border="0" align="left"cellspacing="0" cellpadding="5" style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:center;">

  <tr>

<td valign="top" width="170" bgcolor="#e6e3e1" border="0" align="left" cellspacing="0" cellpadding="5"style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

<table width="100%"bgcolor=#75d0f4>

<tr>

<td valign="top" align left style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

<div id="textblock" class="mktEditable"></br>lorem ipsum. In suscipit feugiat quam non vestibulum. </br>Donec quis sapien non orci tempus eleifend eget id lacus. </br>Nullam id tortor vel est mattis interdum.

</div>

</td>

</tr>

</table>

<div id="textblock1" class="mktEditable" style="font-size:12px; font-family:Verdana; ">

<br>In suscipit feugiat quam non vestibulum.<br> Donec quis sapien non orci tempus eleifend eget id lacus. <br>Nullam id tortor vel est mattis interdum. <br>Proin aliquet nisi vel massa convallis quis venenatis felis luctus.</br>  <br /><br /><br />

</div>

    <td valign="top"  align="left" cellspacing="0" cellpadding="0">

    <div id="textblock2" class="mktEditable" style="font-size:12px; font-family:Verdana; ">

    <span style="font-size:12px; font-family:Verdana; "><br>Dear {{lead.First Name:default=friend}}</span><br /><br />In suscipit feugiat quam non vestibulum. Donec quis sapien non orci tempus eleifend eget id lacus.</br> Nullam id tortor vel est mattis interdum. Proin aliquet nisi vel massa convallis quis venenatis felis luctus. </br>Praesent non mi tortor, vitae sodales mauris. Sed mollis pretium vulputate. </br>

<br /> Cras facilisis lectus quis ligula sodales euismod eget non sapien. Nunc tempus adipiscing nunc, in semper massa lobortis sed. <br>

<br>In suscipit feugiat quam non vestibulum.

   </div> </td>

  </tr>

</table></div><div>

<!--Footer1-->

<table width="100%" bgcolor=#58585a align="center"  border="0" cellspacing="0" cellpadding="0" style="font-family:Arial, Helvetica, sans-serif; font-size:12px; color:#000000; text-align:center;">

<tr>

<td valign="top" width="600" border="0">

<div id="footerblock1" class="mktEditable"style="font-family:verdana,arial,helvetica,sans-serif;"></br>

    <span class="copyright">&copy; 2015 ABC Limited. All Rights Reserved<br />

This email was sent by: ABC | 60 Anson Road  <br />

|#18 01 | Singapore | 079914 | Singapore

<br /> Please <a href=" ............."style="color:#007AC2;">click here</a> to visit our subscription centre and update your preferences

</span><br /><br />

</div>

</td></tr>

</table>

</div>

Anonymous
Not applicable

Re: Formating: Need help

Thanks Ravi!

Ravi_Ansal2
Level 6

Re: Formating: Need help

Your welcome Jacq,

If it works then mark my answer as correct