Form referral functionality (Forms 2.0) not working in Firefox

[MarketoUserUDG]

Hey guys,

I made a thread here a few weeks ago to inquire about going about creating a double form submit functionality. Unfortunately that functionality does not work in Firefox. Here was the original thread:

https://nation.marketo.com/t5/product-discussions/referring-someone-new-via-a-marketo-form-and-attri...

The problem here is that the second lead isn't being created in Firefox... Does anyone know of a workaround for this?

[SanfordWhiteman]

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The problem here is that the second lead isn't being created in Firefox... Does anyone know of a workaround for this?

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I code and test in Firefox first, so that doesn’t make sense. Please link to your page.

[MarketoUserUDG]

Here it is:

pages.fitbit.com/2022-02-HP-OP-HP-Referral-Portal-FHS_01-HP-Referral-Submit-FIN-04-21-2022.html

[MarketoUserUDG]

Update: I have an alert that triggers on form completion @SanfordWhiteman  (I think you added these details): test@reftest.com. I can't see the new record being created unfortunately.

[SanfordWhiteman]

This worked in Firefox (check your database):

[MarketoUserUDG]

I can definitely see the new record. But one of the things that was flagged was the consistency (i.e. it wasn't always creating a new record) @SanfordWhiteman . For me, it didn't create a record ever. For you, it has (on the latest record), but the previous one I flagged didn't get created (consistency).

Do you have any thoughts on why this might be the case?

[SanfordWhiteman]

There’s nothing particularly complex about the code (no race conditions or dependencies or expectations about vars/values).

You’d need to be able to reproduce it not creating the second record and check (a) what errors were in the console, and (b) what was put on the wire.