Form pre-filled - account number field

Amukhtar
Level 1

Form pre-filled - account number field

 Hi all,

I am looking for a solution to pre populate the unique account no. associated to each of our client's email address, when they fill out the form. We only want people with a valid account number to fill a particular form so the account number field is mandatory, however we don't want our clients to go through the trouble to fill in the unique number every time they fill that form. What would be the best strategy to go about it?

Amukhtar_0-1642190700894.png

 



2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Form pre-filled - account number field

Need some more info here.

 

Is this Client Account Number a field that’s already populated in Marketo?

 

If they aren’t entering their Email Address (as you haven’t shown it on the form here) then how would you map their Email Address to the Account Number?

 

If manually entering an Email Address were to automatically populate the corresponding Account Number, is that not a security risk? I shouldn’t be able to find out somebody’s AN just by knowing their address.

 

SanfordWhiteman
Level 10 - Community Moderator

Re: Form pre-filled - account number field

@Amukhtar please return to your thread and check replies.